Scope of this Policy

This Privacy Policy governs the manner in which Ziteboard collects, uses, maintains and discloses information collected from users of the ziteboard.com website. This privacy policy applies to the website and all products and services offered by Ziteboard.

What types of data are collected?

Visitors

A visitor is who visits and uses our service without logging in. We collect the following data:
  • public IP address
  • type of web browser

Anonymous users

We offer a special package called anonymous whiteboard, where users can access the services, without logging in. We collect the following data:
  • public IP address
  • type of web browser

Registered users

A user is who logs in to our service through one of the provided login methods. We collect the following data:
  • public IP address
  • type of web browser
  • session ID
  • email address
  • profile/avatar name (arbitrary, optional, editable)
  • profile/avatar icon (arbitrary, optional)

Paid users

We use a third-party service to manage subscriptions and payments: Paypal. We access billing information through Paypal, but we don't collect, manage or store them outside Paypal.

How is collected data used?

We do not share, sell, rent, or trade personally identifiable information with third parties. We only use collected user data internally to maintain the service, to make statistics and to track possible errors. We don’t use collected data for commercial purposes.

List of data types and usage

  • public IP address: we use it for country statistics
  • type of browser: we use it for statistics and debugging
  • session ID: required by the technology to maintain connection
  • email: we use it to identify your account; we use it for customer support; the application uses it when you invite people to collaborate by email
  • addresses. we don’t use your email address for any other purposes than the ones mentioned before.
  • profile/avatar name: it is displayed in the application
  • profile/avatar icon: it is displayed in the application
  • How is collected data stored?

    We are committed to ensuring that your information is protected using both server authentication and data encryption, so your data is safe and secure. To ensure encryption of communication we only allow the industry standard Secure Socket Layer (SSL) technology between your device and our servers. We use the same communication within our Service. We use industry standard encryption methods to protect data stored.

    Data retention and deletion of data

    All data is retained only for the purposes of providing the service. We cannot and we don't delete any data from archived and compressed and encrypted log files. Only account holders and their identified legal representatives (for users under the age of 13 – parents and legal guardians) can request deletion of their data by direct messages sent from the email address connected to their accounts.

    Web browser cookies

    Ziteboard uses cookies to offer all users and guests a comprehensive range of functionality, simplify their website and app use, and provide them with the best experience and service possible.

    A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a small piece of data sent from a website and stored in a user’s web browser while they are using that website. The browser attaches this data to further requests to the server, which provides the website with a reliable mechanism to manage stateful information. If you do not want to use cookies, you can prevent the use of cookies with the corresponding settings on your internet browser.

    Video and audio streaming

    The video and audio stream of the chat module is transferred directly, and not through our servers.

    Third-Party Services

    We use various Third-Party Services to operate the Service. These include:

    • Paypal
    • Zendesk
    • Google api
    • Facebook api
    • Twitter api
    • Slack api
    • Google Analytics

    Third-Party Services will handle collected information pursuant to their own privacy and security policies. By using our Service, you consent to our providing collected information with Third-Party Services to be used in accordance with their own privacy and security policies as they exist today and as they may change in the future.

    GDPR ready and compliant

    We are committed to follow the principles of personal data received from the EU in reliance on GDPR effective as of May 25, 2018.

    Your acceptance of these terms

    By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

    Contacting us

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: